Energi Motorhomes Portugal information
With the headquarters in Ovar, we are exclusive importers/representatives of the motorhomes brands AHORN and BLUCAMP for Portugal. These brands have been gaining visibility across the Europe by its models excellent relation to price and quality. With these brands, we want to raise the customers experience while offering affordable prices.
At your disposal you have a wide range of accessories available to equip your motorhome at any moment.
With us, it’s easier to discover Portugal and new places beyond the frontiers.
Visit us at our head office at Ovar, we look forward to meeting you soon.
Energi Motorhomes Portugal Rental Terms
Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Energi Motorhomes Portugal. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Energi Motorhomes Portugal.
- The Supplier means the operator of Energi Motorhomes Portugal.
- The Client is also referred to as the hirer (s)
Standard Price Includes
Taxes, Service fee, Unlimited mileage, Full insurance coverage, European road assistance, Transfer from and to Oporto Airport / Faro Airport, LCD colour TV, Awning, Bicycle rack, Radio with CD Player, Air-conditioning in cab, 2 Propane gas bottles, Water hose, WC Chemicals, Electric cable, Pan and broom.
Minimum Hire
Minimum hire period is 3 days during the low and mid seasons, and 7 days during the high season.
Pick ups & Drop offs
Pick up and drop off in Oporto (Ovar) or Algarve (Faro), Monday to Friday. Pick up from 15h to 17h, drop off from 10h to 11h.
Pick up and drop off on Saturdays or out of normal scheduled times are possible on request. Surcharge €30.
Rates
The daily rates are charged for each calendar day. However, the days of collection and return will be charged together as a single day.
Payment Methods & Security Deposit
Full payment is required at the time of booking confirmation. Credit cards accepted are Visa and Mastercard.
Security deposit of €1.500 for possible damages in the vehicle. Deposit will be returned in a maximum of 8 days after the drop off.
Driver Age
Minimum age of hirer and driver 23 years and class B driving license for at least 2 years.
Smoking & Pets
All vehicles are non-smoking vehicles. Pets are not allowed. Otherwise, cleaning expenses are €100.
Fuel Policy
Motorhome is supplied with a full tank and must return in the same condition. Otherwise, a service fee of €9 will be charged plus fuel.
Vehicles are clean when they handed over and must be clean when they are returned. If the cleaning of the interior and/or emptying of the toilet cartridge have only been carried out partially or not at all when the vehicle is returned, cleaning charge will be €100.
Reimbursement
If, for any reason not concerned to supplier (theft, accident, etc.), it’s impossible to fulfil the service on the pick up date, the
money received will be reimbursed and nothing more could be claimed.
Liability
The renter is always responsible to authorities for running after the contractual limits and assumes all responsibility concerning to infractions or others non accidental damages during the rent.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
